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Warranty registration To activate your Limited Lifetime Warranty, please complete the following form. Complete details of your Limited Lifetime Warranty are included in your Owner's Manual.

* Required fields About you First name * Last name * Sex (Optional) Male Female Address * City * Country * Australia Province / State * New South Wales Queensland South Australia Tasmania Victoria Western Australia ZIP / Postal code * Telephone * -- E-mail * About your hearth product Model Name 1000 fire 1600 fire 1800 fire 2000 fire 2200 fire 2400 fire 900 fire Serial # * The serial number is normally located on the certification label attached to the back of the unit (or on the side for certain models). The certification label has a silver color. The serial number is composed of several digits and is located at the top center of the certification label. Date purchased * About your Dealer Dealer name * City * Country * Australia Province / State * New South Wales Queensland South Australia Tasmania Victoria Western Australia Were you satisfied with your dealer? * Yes No If no, why not? What motivated your purchase? * Replacement of an old unit The desire to create a warm and cosy ambiance The desire to reduce heating costs The desire to increase the heat capacity of an existing heating system The desire to have a secondary heat source Other reasons Where did you install your hearth product? * In a primary residence, in the basement In a primary residence, at the ground floor level In a secondary residence, in the basement In a secondary residence, at the ground floor level In a garage In a hunting/fishing camp In a commercial building Other location How else do you heat your home? * Central heating Natural gas Propane Fuel oil Pellet fuel Wood Coal Electricity Other N/A Space Heating (max. 2 choices)   Natural gas Propane Fuel oil Pellet fuel Wood Coal Other N/A Where did you mainly hear about our hearth product? * A friend or family member who already has a hearth product In a newspaper On television On the radio In a magazine In a flyer or in a catalog At the store where you bought your unit On the Internet Commercial exibition Architect or designer Had an appliance of this brand A professional of the heating industry (inspector, installer, chimney sweeper, or other) Other Estimate the importance of the following characteristics when you chose your hearth product? (1 if the category is not important or 10 if it has a major importance in your decision of purchase) *   1 2 3 4 5 6 7 8 9 10 Price Brand name Quality Heat output Ability to customize the look Efficiency Warranty Local Service Low rate of emission Are you satisfied so far about your hearth product? * Very satisfied Satisfied Too soon to tell Unsatisfied Very unsatisfied Comments Please note that this space is only used for the purpose of warranty registration. For any technical question concerning your device, do not hesitate to contact us. Customer reviews It is possible for you to write a review that can be read by other consumers on web page of the product you have purchased. The following information will appear: you first name, your city, your country, your satisfaction level, and the date of your review. Before your write your review, we invite you to read our review guidelines. Photo 1 Photo 2 Photo 3 Do you wish to receive information about special promotions or others hearth products? Yes No Age (Optional) 18-24 25-34 35-44 45-54 55-64 65 or more What is your family income? (Optional) Less than 19,999$ 20,000$ - 29,999$ 30,000$ - 39,999$ 40,000$ - 59,999$ 60,000$ - 79,999$ 80,000$ - 99,999$ 100,000$ and more Enter text shown